water-heater-repair-services-in-calgary

These 5 Water Heater Repair Services in Calgary Saved My Showers

  • Cost: I chose water heater repair companies that offer transparent and fair pricing. I also considered if they offer ample warranty periods and detailed cost breakdowns.
  • Booking System: The best repairs should also come with a convenient booking process through online scheduling or a responsive phone line. Same-day and emergency services were also taken into account.
  • Service: A quality service includes professional, punctual, and skilled technicians. They ensure the repairs are done accurately and efficiently.
  • Communication: Their staff should be accessible and diligent in updating the clients through calls, messages, or e-mails.

I always get super excited about snow, especially when I’m just chilling at home. I usually hype myself up days before any forecasted snowy days, prepping with hot cocoa, my favourite sweater with my puppy’s face on it, and some thick, warm socks.

One morning, I woke up to the snow outside my window which made me so giddy for the day ahead. I headed to the bathroom, and was finally going to take my most awaited hot shower—then… aaaahhh! I yelled as freezing water hit my skin.

Just when I thought my cozy day was off to a perfect start, this had to happen! Luckily, I’ve already tried a few solid water heater repair services in Calgary that can handle things as quickly as possible. Here are the ones I’ve reviewed so far.

How much do water repair services cost in Calgary?

Water repair services in Calgary cost around CAD 150 to CAD 500, depending on the type of heater and its age, as well as the kind of repairs needed. Other factors include the complexity of the issue and parts availability.

1. Pete the Plumber

pete-the-plumber

Address: 14, 4550 112 Avenue Southeast

Contact Details: +1 403 257 1766

Operating Hours: Open 24 hours

Website

Facebook

Pete the Plumber offers plumbing, furnace, HVAC (heating, ventilation, and air conditioning), electrical, and water heater services in Calgary. So for me, it’s a one-stop shop for all your maintenance and repair needs as a homeowner.

On top of that, this company has been featured on CTV News! The owner, Pete himself, explains the products and his work there. In my opinion, this adds a lot to his credibility.

I like that its team is typically reachable during and after work hours too! Plus, its showroom is open on set hours from Monday to Saturday. This is great if you want to see some bathtubs, faucets, sinks, showers, and toilets for your bathroom upgrades.

But one complaint I heard from a former client is that he was promised a repairman when he phoned the 24-hour emergency number. But unfortunately, he got a no-show. 

Our guess is the company probably doesn’t have enough techs that day. Still, I believe it should provide an alternative solution or at least a courtesy call to the inconvenienced client.

Pros

  • Hands-on owner
  • All-in-one repair solutions
  • Featured on reputable media
  • Offers a showroom

Cons

  • Some complaints about no-shows

Very Efficient

“Very efficient and very easy to deal with. Our water heater broke in 6 months but they replaced it with no cost next business day with warranty still valid.”

-Ms. Betina Nash, Google Review

Great Technician & Costs

“I called them for an emergency hot water tank repair. The quote and the cost were straightforward and the technician was great. I found their dispatch to be quite good at communicating the arrival time and when I called to ask a couple of questions the next day, the senior service technician was very kind to explain everything to me. Would definitely use them again.”

-Ms. Erin Young Monette, Google Review

2. Water Heater Pro

water-heater-pro

Address: 4303 69 St NW

Contact Details: +1 403 333 0630

Operating Hours: Open 24 hours

Website

Facebook

Water Heater Pro has water heating specialists who specialize in ENERGY STAR-rated tankless heating systems. This uses 30% less energy on average than a storage tank type—perfect for planet enthusiasts and money savers, I say.

And if your water heater is beyond repair and you want one installed, I find the company website very handy. It provides a short guide on which size would suit your needs. You can also get an estimate right then and there.

Also, I like that it offers a 0% financing option to help clients on a tight budget. If you want to know more, it’s best to reach them—the staff typically responds within a day, anyway.

Should you want to give Water Heater Pro a try, I find it handy that clients can request a callback by filling out a simple online form. Emergency services are available too!

Nevertheless, I think this company can improve on its post-service cleanliness. A past client shared with me his experience about a repairman leaving a mess in his basement after a hot water tank installation.

Pros

  • Focuses on saving energy
  • Provides flexible financing
  • Quick response time

Cons

  • Needs work on after-service cleanups

Knowledgeable & Efficient

“Clayton arrived at set time. Was very knowledgeable and cordial. Was able to troubleshoot problems and suggested a solution. Asked me if I wanted to go ahead with the solution to fix the problem. He needed to get parts and did the work efficiently and in a timely manner. Very happy with end result. Thank you”

-Ms. Margaret Ziehr, Google Review

Great Operation

“We had a great experience with water heater pro. Our furnace went during the cold snap along with our water tank. 😭 Clayton came, and walked us through the issues, showed us why the furnace needed to be replaced vs repaired, and got is a new one within 24 hours of his visit. Gave us a great price. During the install we learned the great exchange was rusted out and there was a hole in the concrete below which likely caused the moisture to get trapped there to begin with. They took the time to repair the hole!!!! We were so happy. He looked at the water tank and gave us some advice on how to get it going enough to let us research our options there. I never felt pressured to buy, never felt like they were blowing smoke. We even gripped about a toilet and they said “we can help with that” and we got a new toilet installed for a great price while the furnace was going in. Great operation. 10/10.”

-Ms. Ashley Fraser, Google Review

3. Official Plumbing & Heating

official-plumbing-heating

Address: 5710 Barlow Trail SE #5

Contact Details: +1 403 837 4023, [email protected] 

Operating Hours: Open 24 hours

Website

Facebook

Official Plumbing & Heating is among my top picks for plumbing and water heating services in Calgary. It boasts more than 25 years of experience under its belt!

Moreover, I like that its crew is known for being informative. One of the clients shared with me that the tech he got was keen on answering all his questions really well. 

This service is also known for its CAD 50 call-out fee! I believe this is among the most affordable starting fees for this type of service in the city.

I find the 16-month labour warranty here very reasonable too, given that other options here offer a shorter duration.

But even with available emergency services, there are times when this company is slow in calling back. Sometimes, the receptionist would be away and the staff would reach the client after 2 hours or so. 

While this could be frustrating, I feel it’s best to have backups on your end, especially for urgent water heater issues.

Pros

  • Over 2.5 decades of expertise
  • Reasonable service fees
  • Longer warranty than others

Cons

  • Reports of unresponsiveness

Helpful Even During Off-Hours

“Had a leaking Water Heater that nearly flooded the basement on Friday. Phoned Official Plumbing & Heating in at 6pm, and set up an appointment for 8am Saturday. Not only did they come in during off-hours to help us fix this problem fast, but they got the tank replaced within less than three hours. I’ll definitely be looking to them for future repairs should they ever come up. Thanks again!”

-Mr. AJ, Google Review

Very Impressive

“I found this company on our community bulletin, read their reviews online, and decided to give them a try.  I’m impressed with the service they provided and would not hesitate to recommend them. Andrew was very friendly, respectful, knowledgeable and professional. He called first and arrived promptly. He provided a couple of repair options regarding my water tank issue. Made some recommendations and provided upfront pricing. Very friendly, and professional service.”

-Mr. R Chiodo, Google Review

4. Black Hills Plumbing

black-hills-plumbing

Address: 166 Pinehill Rd NE

Contact Details: +1 403 837 3890, [email protected] 

Operating Hours: Open 24 hours

Website

Facebook

Black Hills Plumbing services residential and commercial clients, making me believe it can handle both small and big water heater repair projects in Calgary.

I also appreciate that it charges by the hour for generally reasonable prices. In my book, this prevents clients from being hit with very high rates for minimal work.

Since this service specializes in plumbing, I also find it incredible that the handymen has a long list of other services you might want to consider. This involves clogged drains, faucet installations, and furnace services.

It’s convenient for me that the crew accepts all major credit cards for payment as well. This includes Visa, Mastercard, American Express, and Discover Network for more seamless transactions.

But the only thing I think this company could improve is its punctuality. A client I talked to mentioned he waited 2 hours for a service call and was upset with the lack of heads-up. While this could be a rare scenario, I still think it’s worth keeping an eye on.

Should you want to explore Black Hills Plumbing’s services, it’s accessible 24 hours a day and offers a complimentary consultation.

Pros

  • Serves both homes and businesses
  • Bills by the hour to lower costs
  • Also offers many plumbing services
  • Takes all major credit cards

Cons

  • Concerns about late repairmen

The Only One Who Helped Me

“I phoned a couple different places looking for help/repair for my hot water tank and Ron was the only one who asked detailed questions about my problem with the tank. He immediately knew what was going on and adjusted his schedule to come out the same morning. The quote I got over the phone is what I paid. No additional fees. I highly recommend Black Hills Plumbing and Heating Services. Plus, kindness goes a long way. Thanks Ron!”

-Ms. Tiffany, Google Review

Went Above and Beyond

“Ron went above and beyond and helped us out with our hot water tank.  We would highly recommend him for your plumbing needs.”

-Mr. Alvin Prasad, Google Review

5. Son-Rise Plumbing & Gasfitting Ltd. 

son-rise-plumbing-gasfitting-ltd

Address: 2280 39 Ave NE #16

Contact Details: +1 403 274 1166, [email protected] 

Operating Hours: Open 24 hours

Website

Facebook

Son-Rise Plumbing & Gasfitting Ltd. has had skilled plumbers and gasfitters since 1993. I believe these techs have ample experience to get your water heating systems back in good shape.

I appreciate its upfront pricing as well! Its repairmen are typically straightforward with costs upon arriving on-site. I think this effectively prevents clients from getting surprise charges.

Why not explore its water softener services too? Beyond getting hot water, I think you might want to improve your water quality. This is especially true if your skin dries up easily from your baths or the water causes residue buildup on dishes and clothes.

Do note that this company is only available on set hours during weekdays. Still, I love that it’s available for on-call emergencies on weekends.

And one more thing—a past client shared with me that her repairman didn’t bring the right parts, which delayed her water heater repair. 

I get that these things happen, so I feel being patient is necessary. If you ask me, I find that communicating well over the phone beforehand can help ensure everything’s ready.

Pros

  • 31+ years in the industry
  • Informs about fees before working
  • Also offers water softener services

Cons

  • Limited work hours
  • Potential delays if parts are limited

Very Satisfactory

“Got immediate attention of my request for an inspection of my inoperative water heater. Given the various cost alternatives for repair versus replacement I chose replacement which was completed quickly and efficiently. Had hot water within 24hrs. Thanks for a very satisfactory arrangement”

-Mr. John Kelly, Google Review

Great Job

“Son Rise just completed a hot water heater replacement.  Great job from them and I know we can trust their work.  This is our third job over the years for our old house and we keep Son Rise in mind for all our plumbing and gas fitting needs.”

-Mr. David Norris, Google Review

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