Product quality: We checked the water softener companies' quality by assessing their certifications, including the efficiency of removing the hardness from the water.
Features: We considered companies that offer easy-to-operate water softening systems with friendly controls, and maintenance features.
Installation turnaround: We assessed the company's installation timeframe, allowing clients to fully use the water softener system right away.
Warranty: It's important for us to check warranty provisions, ensuring that clients get the best value for money for their purchase.
We also included the companies that provide good maintenance plans to their clients, extending the efficiency and lifespan of their water-softening equipment.
Since we moved to Calgary, I noticed that my hair was more frizzy than usual. I’ve tried more than five brands of shampoo and even paid a hefty amount in the salon for a simple treatment only to find more split ends!
Thanks to Google, I now know that this city’s hard water is to blame! I called Calgary’s best water-softening providers that can help me solve my problem for good.
So if you haven’t heard about hard water—yes, there’s such a thing! Time to call these lifeguards today so you won’t have to suffer like me.
Operating Hours: Monday – Saturday: 10:00 AM – 6:00 PM
Consumer Rating: A+
Google reviews score
4.9/5
Total reviews
5/5
Score consistency
5/5
Our Rating: A+
Product quality
4.9/5
Features
5/5
Straightforward & clear controls
5/5
Maintenance alerts
5/5
Installation turnaround
4.9/5
Efficient initial assessment
5/5
Flexible schedule
5/5
Warranty
5/5
We commend Purifi for offering water-softening systems that continue to protect pipes and appliances from the harmful effects of hard water in Calgary. What we like about them is that they take their time in providing a walk-through to their clients.
Since the company is well aware that changing systems could be a hassle to any household, we commend them for working efficiently during installation. We also like that they take their time in installing even if the schedule’s already near closing time.
Moreover, we appreciate that they take their time to explain how the system operates, ensuring that clients know how to use and maintain their water systems.
What’s great about this company is that their staff isn’t paid on commission, which explains why their staff doesn’t upsell their products to clients.
Even better, their staff always gives unbiased recommendations, making their client’s convenience a top priority.
When it comes to post-installation support, we love that they’re always willing to extend a helping hand when it comes to troubleshooting. Nonetheless, they’re still one call away if further help is needed, which we love.
However, it’s worth noting that the company has a long list of patrons which can lead to longer wait times for any season. Because of this, Purifi may not be the best option for urgent appointment requests.
Pros
Doesn’t upsell products
No rush appointments
Takes time to explain water systems
Cons
Services high volume of clients
Replacement parts aren’t always available
Smooth installation
“Great company to work with for that clean water. Water is amazing from this R/O system. James is a wealth of knowledge when it comes to water and systems. Install was smooth and guys were great. Total professionals and give the information needed to ensure system was operating its best. Previously bought a couple of top-of-the-line hydrogen bottles from them which are quality. How do they compare in price? No clue as the knowledge and total professionalism is worth more to me than checking out price. Highly recommended.”
“Purify Water is amazing. They will come and check your bottle inventory regularly, will swap out empties for new ones as well as older for fresh ones. Billing is automatic and they’re very affordable. Also, their water tastes great! Highly recommended!”
Operating Hours: Monday – Friday: 9:00 AM – 4:30 PM
Consumer Rating: B+
Google reviews score
4.8/5
Total reviews
5/5
Score consistency
5/5
Our Rating: B+
Product quality
4.7/5
Features
4/5
Straightforward & clear controls
4/5
Maintenance alerts
4/5
Installation turnaround
4.8/5
Efficient initial assessment
4.8/5
Flexible schedule
4.8/5
Warranty
4.7/5
Ecowater Systems Calgary has been providing water treatment solutions such as water softeners, and leak detection to both residential and commercial properties in Calgary since 1925.
What we like about this company is that they never push their clients to avail or update their water softening systems if they’re still in tip-top shape.
We admire them for giving advice instead and suggesting the next check-up, saving their clients some time and budget.
In line with this, the company also conducts free water testing, allowing them to suggest a correct water softener system that will suit the client’s needs and lifestyle.
It’s also quite impressive that they remember the clients that they’ve met years ago, making them feel like VIPs during the next appointment.
Meanwhile, if the water softeners don’t seem to work properly during the initial attempt, we appreciate that the company schedules another appointment right away to fix everything for their client’s convenience.
Another thing that we like about the water-softening company is that they go the extra mile in servicing their clients. They even outsource a person to address a heating problem, providing convenience to their customers.
It’s worth mentioning, however, that since they take their time in checking the water systems, installation could take a little longer than usual.
Pros
In the business since 1925
Free water testing
Cons
Installation could take a little longer than usual
Water system is a bit complex
Quick revert
“I had a water softener and a water filter for drinking water put in 18 months ago by EcoWater. When I called today to ask when I should change the filters out, I was advised its to be done annually. I was given prices and options, and mostly I was remembered from last year. I’m very impressed with the quality of the products and amazing service. The phone was picked up immediately and it’s rare to see such great care taken in service! Thank you so much.”
“Excellent service and follow up, also located a person to correct a heating problem which had nothing to do with their mandate. Not too often do you find someone who will do that, and refuse to charge for the two trips to a rural area. Kudos to Aaron Biffert.”
Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM
Consumer Rating: B+
Google reviews score
4.6/5
Total reviews
5/5
Score consistency
5/5
Our Rating: B+
Product quality
4.8/5
Features
4.8/5
Straightforward & clear controls
4.8/5
Maintenance alerts
4.8/5
Installation turnaround
4.8/5
Efficient initial assessment
4.8/5
Flexible schedule
4.8/5
Warranty
4.5/5
What’s great about Culligan of Calgary is that they offer free consultation, allowing the company to check the requirements of the residential or commercial space. This also lets the clients see if the company is the right fit for their needs.
We commend the company for utilizing sustainable water solutions for their clients, making them a good option for keeping the planet healthy too.
Another thing that we love is that their staff is thoughtful and are very respectful of their customer’s personal space. They even take their time in removing shoes before entering their customers’ homes.
We’re also pleased to know that their staff takes their time in addressing any oversight that happened during initial installation, preventing customers from waiting way longer before they can continue using the product.
Additionally, for post-installation queries, we love that the company’s always available to attend to their client’s queries and clarifications.
We love that clients can choose from different types of water softeners. They even have a smart water system that allows clients to get updates and maintenance alerts straight to their mobile phones.
However, there were a few instances of increased water bill which can be a conrner for households that want to manage their overall utility costs.
Pros
Addresses installation oversight
Offers free consultation
Has a smart water-softening system
Cons
A few reports about increased water bill
Manner of installation could still be improved
Takes time to explain the process
“We love the culligan reverse osmosis system. We don’t have to refill water in grocery store anymore. The service is great. Their representative Ayla did a great job explaining everything that we need to know about their products and services. Reynaldo, the technician, came and install the system. He’s very friendly. The installation was fast and he explained to me everything that I need to know regarding the system. I will definitely recommend Culligan to my families and friends.”
“Recently we had our annual service call for our drinking water tap and water softener system. The appointment was great and the guy was very knowledgeable and friendly. He even made a point to take his shoes off which people don’t always do, so I really appreciated that. I would highly recommend Culligan! 😊”
Address: 2835 23 St NE Unit 216, Calgary, AB T2E 7A4
Contact Details: +1 403-717-0337
Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM; Saturday: 10:00 AM – 4:00 PM
Consumer Rating: B+
Google reviews score
4.8/5
Total reviews
5/5
Score consistency
5/5
Our Rating: B+
Product quality
4.6/5
Features
4.6/5
Straightforward & clear controls
4.8/5
Maintenance alerts
4.8/5
Installation turnaround
4.8/5
Efficient initial assessment
4.8/5
Flexible schedule
4.8/5
Warranty
4.3/5
Since 2005, Pure Water Company in Calgary has been providing safe and clean water through its water softening system. They also offer a reverse osmosis system to ensure that all contaminants are removed.
What we like about this company is that they offer the initial water testing for free. We love how their technicians take their time in assessing the water supply and gauging the best possible solutions for their clients.
The company also explains the processes to their clients, which is a plus in our books. They would even let the clients choose from water solution options, making them feel that they’re part of the decision-making.
Additionally, the company’s technicians are known to be quick during installation, without sacrificing quality of work. Because of this, customers can enjoy their new water-softening system right away.
We also appreciate these guys for sharing their knowledge about the systems. We love how they don’t gatekeep information, especially when it comes to care and maintenance, preventing constant repairs or even immediate replacement.
It’s also great that their service comes with a one-month guarantee, providing customers extra peace of mind that they can trust the company’s services if a problem or an issue arises.
Pros
One-month guarantee
Free initial water testing
Quick installation process
Cons
A bit pricey
Quite challenging to secure an urgent booking
Assists clients fully
“Amazing!!! This company is hands down, AMAZING! It is the freshest and purest water I have found in this city and the fact that the gentlemen who own/work here are so polite, friendly, and they even carry your bottles to your car. Even when they are busy, on the phone, taking orders, filling jugs, they will stop everything to carry your jugs to your car. They are so sweet and always helpful and honestly, I’ve always been a big water drinker but because this water is so pure, I have been able to cut down and drink the proper amount of water that my body needs. I used to have swollen feet/ankles from all of the bottled spring water with a high ppm of sodium and dissolved solids but since switching to pure water solutions (I’ve been going here for 2 years)- I don’t get swollen feet/ankles anymore. You can taste the purity. There’s nothing like it and no where else compares. This company cares about its customers, they keep a clean shop and very well organized. I have told everyone I know about this place and I will never look elsewhere for the most important thing our bodies need. Pure water!!! Thanks guys 😊”
Address: 5710 Barlow Trail SE #6, Calgary, AB T2C 1Z9
Contact Details: +1 403-271-3640
Operating Hours: Monday – Friday: 8:00 AM – 4:00 PM
Consumer Rating: B+
Google reviews score
4.7/5
Total reviews
5/5
Score consistency
5/5
Our Rating: B+
Product quality
4.6/5
Features
4.6/5
Straightforward & clear controls
4.8/5
Maintenance alerts
4.8/5
Installation turnaround
4.8/5
Efficient initial assessment
4.8/5
Flexible schedule
4.8/5
Warranty
4.3/5
Since 2015, West Country Pump & Filtration has been providing water treatment systems for residential and commercial spaces. They can also provide solutions for those in rural areas that utilize well water services.
They’re also known to provide services for industrial and agricultural sectors, making them a sound name in the industry.
As a relatively large company, we love that we can expect a trustworthy team of technicians, plumbers, and even technicians, preventing us from sourcing them out from other vendors.
We appreciate that their staff doesn’t take so much of the customers’ time doing lengthy sales presentations. It’s great that they have a straightforward explanation of the process, making the clients fully understand what’s required in their system.
On top of that, they take their time in addressing all concerns and questions that their clients have even before they proceed with their service.
Another thing that we appreciate about this company is that they try to visit the site even during peak times, allowing them to assess it initially. Even better, they will recommend fixing their client’s existing water-softening equipment instead of installing a new one.
However, we noticed they prioritize industrial and commercial facilities more than residential ones. While they still provide water-softening solutions to homes, a longer waiting time is expected.
Pros
Provides water solutions to rural areas
No lengthy sales presentations
Cons
Focuses on industrial and commercial facilities
Initial costs could be higher
Potential maintenance delays
Quick turnaround
“Extremely knowledgeable and provided excellent advice. They were very punctual and finished ahead of schedule. Courtland helped us to determine the best way to get excellent drinking water. Would highly recommend them!”
“Had West Country install a Fleck water softener for me today. While here they did some other plumbing jobs for me as well. I chose West Country because I found Sonny really good to deal with and he seemed to value workmanship and customer satisfaction. Everything he promised me, his guys delivered on, including installing a bypass line to my outside tap. Kudo’s to the Dan and Guy for doing a great job and the heavy lifting they had to do at the end. I will definitely call them again if the need arises and would happily recommend West Country Pump and Filtration to my friends.”
Do I automatically need water-softening equipment at home if I live in Calgary?
Calgary has been known to have hard water, contributing to mineral buildup in pipes, and appliances, including our skin and hair. It’s best to install a water softener to ensure excellent water quality, which can prevent harmful effects on your plumbing system.
How long does installation usually take?
Water softener installations can take around two to four hours, depending on how complex the system is. Most of the compies aim to minimize disruption in homes and commercial properties so customers can use the water system right away.
Do I need to maintain my water-softening equipment?
Yes, regular routine maintenance should be done. Aside from refilling the tanks with salts, you should also ensure that you schedule a regular cleaning to prevent mineral buildup inside.
In doing so, you’ll prevent frequent maintenance plans from your provided and just limit it to annual check-ups or replacements.
Will my water-softening equipment affect the water’s taste?
Some reports say that the water-softening equipment could alter the taste as water minerals are reduced. However, some people didn’t even notice the difference.
